Sennheiser Wireless Headphones: IOGear USB 2.1 Bluetooth Micro Adapter GBU421 Review

Average Reviews:

(More customer reviews)*** My comments (below) are from January 2009. One of the more recent comments (April 2010) states that my issues are no longer valid. Just a heads up that things change/improve over time. ***

The product works (eventually) and is low priced and is tiny. But, before you install it, please consider the following. Customer care by Iogear is horrendous.

The first hurdle is bad instructions. Step 1 for Vista says you MUST insert the device. Then step 8 says DO NOT insert the device. 8 is correct, by the way.

Still, the included ver. 5 drivers do not work with Vista. When you contact the vendor for help, they'll tell you where the ver. 6 drivers reside. They're marked 221 thru 321 so you think they don't work with the 421, but they do. Oh, you need the revised instructions, too. By the way, the included disc says nothing about the software version. You have to watch for it after launching setup.

So, get ver. 6 drivers or later, get the latest instructions, and don't plug in until the drivers are fully installed in Vista.

I asked if the drivers were necessary since Vista wants to provide its own, and tech support said yes, you need to install them.

I tried tech support's live chat. They pointed me to newer instructions that said to wait before connecting, but they said nothing about the ver. 5 drivers and Vista incompatibility. After wasting 2 hours installing and uninstalling, I emailed to tech support. I wrote at midnight and when I got up bright and early, I had a URL for the proper drivers and instructions. The final installation was flawless and the device works fine.

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Product Description:
IOGear GBU421 Bluetooth 2.1 USB Micro Adapter, the IOGEAR Bluetooth 2.1 USB Micro Adapter offers Bluetooth connectivity at a fraction of the size of normal Bluetooth USB adapters. About the size of an adult fingernail, the IOGEAR Bluetooth 2.1 USB Micro Adapter allows users to connect to all the latest Bluetooth devices like cell phones, PDAs, mice and keyboards. Because the Micro Adapter is so small you can easily plug it into your computer without blocking any surrounding USB ports. The Micro Adapter also features Bluetooth EDR (Enhanced Data Rate) technology for transfer rates that are 3 times faster than traditional Bluetooth 1.1 and 1.2 adapters. The Micro Adapter also allows users to connect up to seven Bluetooth devices together and transfer even the largest files quickly and easily. With the Micro Adapter lower power consumption, you can enjoy longer battery life on your notebook computer. This Bluetooth Class 2 adapter is also compatible with both Mac and PC computers, and offers a wireless range of 30 feet (10 meter). It is great for both home and mobile networking needs.

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